FAQ
How do I activate my account?
If you didn’t receive the confirmation email, make sure it was not sent to your spam box. If you still can’t find the confirmation email, please contact our support team and be sure to include the name of your email provider.
Accounts that haven’t been activated will automatically be deleted after 2 weeks.
How do I log in to my BrilliantSpot account?
Click ‘Log in’ at the top left of the navigator
Enter your Username and Password
Click ‘Log In’
That’s it, you’re in. To access your profile page, click on ‘Profile’ on the left navigator.
Please verify that your browser accepts cookies, so that your login credentials will be saved for next time.
How do I retrieve a forgotten password?
For security reasons, you cannot retrieve a forgotten password. You can, however, create a new one.
To reset your password:
Click “Login” in the header
Below the login fields, click “Lost your password?”
Enter the email address associated with your BrilliantSpot account. Click “Get New Password”. An email with a new password will be sent to you.
How do I change my login?
For technical reasons, you cannot change your login.
When you create an account on BrilliantSpot, your username is permanently associated with your account and URL. It is therefore impossible to change it without completely deleting your profile.
How do I delete my profile?
Log in to the website
Send a delete-account request to our support team using Contact Us form.
How do I change my email address?
Once you are logged in:
Go to your profile page, ‘Contact info’ section.
Enter a new address. Click “Update Profile”
How do I post a new article?
Log in to the website.
Go to Posts and then “Add New”.
Type the title and the body of your post. Upload/insert the media files (pictures, video, etc.), select category. Click Publish Post to make your article public. You can also save the article as Draft and publish later. We suggest to preview your article before publishing it, use the “Preview” button.
When editing an article, you will have an option to edit it in Visual or in HTML mode. Use Visual mode if you are not familiar with HTML, Visual is also good when you want to delete or re-scale the embedded picture.
How to upload pictures, slide shows, videos?
When creating a new article, you have an option to Upload/Insert Image, Video, Audio, Media. For each media you will have an option to upload from your computer or to insert from URL (another place on the Web).
The size limit for any media uploaded from computer is 2 Mb.
Inserting image from the computer:
Upload/Insert click on button Add an Image.
Then select files from your computer to upload. Add title, choose size:
Thumbnail size Width 220 pixels Height 220 pixels
Medium size Width 300 pixels Height 300 pixels
Large size Width 512 pixels Height 512 pixels.
Full size is not recommended for large images.
Select alignment. Description is optional.
Then click button Insert into Post.
The HTML code will be automatically generated for you in the body of your article in place of your cursor.
If you have videos or slide shows or more that one picture for your article we suggest to use youtube.com and flickr.com. These services are with some limitations almost free and provide an easy way to embed your videos and slide shows in the articles – just copy/paste the embed code. Remember to switch to HTML mode when posting any embedded code.
